FAQs



Check through frequently asked questions here to find your answer and, should you still need to, you are welcome to Contact Us.



Who can take part in private lessons?

Anyone from 6 years of age with an interest in mainstream/contemporary music; Pop, Rock, Indie, Country, Folk, Jazz, Blues, Soul, Gospel or Musical Theatre can participate. Lessons will suit the individual needs from beginner students to professional vocalists.


Lessons for under 12s are tailored to suit the needs of younger students, setting realistic aims and building up their vocal experience. Students 13 and over will experience a much higher level of training to push their development towards their future aspirations.


If you are looking for a hobby, lessons can be provided in a relaxing atmosphere, singing for fun whilst learning interesting facts and techniques about the voice and yourself.



How do I book a lesson?

Lessons can be booked by contacting Carrie by message, email or phone - head to Contact Us for details. We would recommend contacting at least 1 week before for a specific day or booking time. However, we will try to cater for students at short notice.



How do I pay for a lesson/session?

Lessons should be paid for before the lesson/activity takes place. We presently only accept bank transfers in most cases and cash on occasion. Check our T&Cs for more information or ask your teacher.



How do I cancel a lesson?

48 hours notice must be given to cancel a private lesson without charge. If you have an emergency which prevents you from being able to attend please inform Pro Vox ASAP and we will do our best to rearrange your lesson for another day/time in the same week, depending on the availability of the teacher. To avoid charge you must still have your usual lesson slot the following week. If you have any queries regarding the cancellation policy please check the T&Cs or Contact Us / email carrie@pro-vox.net.


We do not charge for missed Academy/Show Choir sessions, but please try to let us know if you/your child is not attending. Poor attendance may result in students being unable to particpate in certain events.



How do I book a lesson with the visiting Musical Theatre Specialist?

Lessons with Andrew Stephenson are limited to specific days and times. Please note lesson prices will vary and may only be available at specific times of year. We would advise contacting Carrie ASAP if you are looking to work with Andrew for any specific music theatre training..



Is there a waiting area?

Our 3rd floor studios at Box Studios has a private waiting area/kitchen/toilet facilities where parents/students may await tuition.



Do I need to bring music/lyrics?

You are more than welcome to provide your own sheet music, backing tracks and lyrics. Any songs being worked on during lessons can be provided for you as part of lesson rescources, so you are not oblidged to bring materials.



Who can take part in LCM Singing Exams?

Anybody who has been taking regular training for 3 months or more can take part in London College of Music Singing Exams. Carrie will assess students individually (alongside the student's singing teacher) and discuss genre/grade options for any exam seasons.

 


Who can take part in performances/events?

All Pro Vox students will be offered the chance to take part in performances and events. Please be aware that for smaller scale events, students who have been attending the longest and most regularly will receive first priority to the available places.



Are staff DBS Checked?

All adult staff members working with Pro Vox hold an up to date DBS Clearance (replacing the previous CRB Checks).



Can a parent observe a private vocal lesson?

Any new students 12 years or under are more than welcome to bring a parent into their first lesson. We often advise against this as younger students can be put off with a parent in the lesson. But if your child would feel more comfortable with you observing the first, please let us know during your booking enquiry.